All orders are processed within 2-4 business days (Monday to Saturday) after the order is placed.
Orders placed on weekends or public holidays will be processed on the next business day.
Once your order is processed, you will receive a shipping confirmation email along with your tracking details.
We offer the following shipping options:
Standard Shipping – 5-7 business days
Expedited Shipping – 2-3 business days
Express Shipping – 1-2 business days
Shipping charges are based on order weight and delivery location, and will be calculated at checkout.
🎁 Free Standard Shipping on all orders above ₹4999 (within India only).
Standard: 5-7 business days
Expedited: 2-3 business days
Express: 1-2 business days
⛺ Note: Delivery to remote or rural areas may take slightly longer.
We currently offer international shipping to select countries.
Shipping rates and delivery times for international orders will be calculated at checkout.
Duties, taxes, or customs charges (if applicable) are the customer’s responsibility.
Once shipped, you will receive a tracking number via email.
You can track your order using the link provided in your shipping confirmation email or directly via the courier’s website.
Having trouble tracking? Contact us at 📧 support@terumed.com.
Please ensure your shipping address is accurate and complete before placing the order.
MedBuddies is not responsible for delays or failed deliveries caused by incorrect addresses.
If you notice an error after placing the order, contact us immediately to update the address before dispatch.
If your package is lost or damaged during transit, please contact us within 7 days of your shipping confirmation.
If you receive a damaged product, retain all packaging materials and contact us immediately for return or replacement assistance.
We do not ship to P.O. Boxes, APO/FPO addresses, or restricted international regions due to shipping constraints.
Certain items may be restricted from shipping to specific regions due to legal or logistic limitations.
For return or exchange procedures, please refer to our detailed [Returns & Exchanges Policy].
Got questions or need help with your order?
📧 Email: support@terumed.com.
📞 Phone: +91 9660091914
We’re happy to help and ensure a smooth shopping experience for you!
Thank you for choosing Medicore Hub. We truly value your trust and look forward to serving you again!